Table of Contents
Privacy Policy
This policy explains how [Company legal name] (“iBitway”, “we”, “us”) collects and uses personal information when you visit our website, contact us or request a demo.
Who We Are
[Company legal name] operates ibitway.com and builds mobile apps, Alexa skills and websites for wellness and audio brands. Our address is [Registered address]. You can reach us at privacy@ibitway.com.
Information We Collect
We collect information you give us and information collected automatically when you use our website:
- Contact details: Name, email, phone or WhatsApp number, country and role.
- Brand details: Brand name, website, audio stream or library URL, audio format, logo and brand colours.
- Messages and files: Information you send us through our forms or by email.
- Usage data: Pages visited, device, browser and approximate location, collected through cookies and analytics tools.
How We Use Your Information
We use your information to:
- Reply to your enquiries and prepare demos and quotes.
- Design, build, publish and support your apps, skills and websites.
- Send service updates and, with your consent, news about our products.
- Improve our website and services, and keep them secure.
- Meet our legal and accounting obligations.
Listener Data in Apps We Build
Apps, skills and websites we build for your brand may collect listener data such as analytics or push notification tokens. For that data, your brand is responsible as the data controller, and we process it on your behalf under our service agreement.
Sharing Your Information
We do not sell your personal information. We share it only with:
- Service providers that help us run our business, such as hosting, email and analytics providers.
- Apple, Google and Amazon, where needed to publish your apps and skills.
- Authorities, where the law requires it.
Cookies
We use essential cookies to make the website work and analytics cookies to understand how it is used. You can block or delete cookies in your browser settings; some parts of the site may not work without them.
How Long We Keep Data
We keep personal information only as long as needed for the purposes above — for enquiries that do not become projects, up to [retention period] — unless the law requires longer.
Security
We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure.
Your Rights
Depending on where you live, you may have the right to access, correct or delete your personal information, object to or restrict its use, and withdraw consent. To make a request, email privacy@ibitway.com.
International Transfers
We work with brands and providers in several countries, so your information may be processed outside the country where you live. We take steps to make sure it stays protected.
Children
Our website and services are for businesses and are not directed at children. We do not knowingly collect information from children.
Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top shows when it last changed.
Contact Us
Questions about this policy? Email privacy@ibitway.com or use our contact page.